My sons occasionally throw temper tantrums. Like any parent worth their salt, I am mostly immune to Zarf and Klaxon's ham-fisted attempts to vent, to get their own way or to get attention. In some respects, Saturday's post about zip.ca amounts to nothing more than a temper tantrum. By me. To blow off steam. To feel like I had some power over the situation. To get the attention of zip.ca.
As a parent, I'm more than a bit chagrined that it worked.
I made contact with zip.ca through via twitter:
This afternoon I had a chat with a representative from zip.ca. I hope he hung up the phone, walked over to the zip.ca management office lunch room (where staff were eating donuts and a fruit platter brought in by "Momentous Rob," as is his Monday ritual because he's a very nice man who is probably a bit cross with me) and announced, "That lady with the blog? She wasn't nearly as crazy as we'd all feared!" A cheer went up from the zip.ca staff, especially Nichelle who mans the Zip.ca twitter account.
(Yeah. That TOTALLY did not happen.)
The zip staffer confirmed that my account had been pinged by zip.ca's new service algorithm because several of my DVDs have taken longer than average to return to the zip.ca warehouse in Vancouver. Oh, the joys of living in a small northern town. Zip.ca is aware that some people who are legitimate users were snared by the changes to their programming code and they are tweaking the system. By the time I'd posted my rant, I'd already been removed from the Big List of Gamers (my phrase, not theirs) and my ZipRefill privileges had been reinstated. Isn't that funny?!
Well, no. It's actually a little embarrassing. Maybe someone should send me to my room for a time out.