Did you mark the start of December by adhering to the long held Canadian tradition of cleaning out your underwear drawer to make room for your new bras? Because that's what I did.
I ordered four new bras from the Sears' website, and seventy-five percent of them are keepers. It's the BEST way to shop for bras. Even if I lived in a town with a store that stocked good quality bras, I'd still use the Sears.ca site. Trying bras on at home is much nicer than dealing with poorly lit, filthy-carpeted, department store change rooms. Plus Sears stocks the brand of bras that fit me best: Warner's.
This almost makes me forget that I spent most of November being very angry with Sears.ca. In late October, the Sears price for a Wii console was on par with other stores and -- fearing a price hike as Christmas approached -- I ordered one for my sons. In fact, the opposite happened. Days later the Wii price on Sears.ca dropped by $90. Adding to my frustration, the console was late arriving. After two weeks, I called Sears' customer service line.
I'm going to briefly pause my narrative and confess to a shameful habit that I have. Whenever I call a 1-800 number line for a Canadian company, I chant "Please don't let the operator be a twenty-something francophone boy. Please don't let the operator be a twenty-something francophone boy. Please don't let..." in my mind. I would feel badly for this unfair bias, and for these young men who are victims of the Trudeau-era dream that bilingualism would be the key to success for Canadians, if only they weren't so dismissively rude and extremely unhelpful.
When I called Sears I was connected to a woman who, I assume, was a recent hire. My query was off-script, and she floundered, unable to answer my questions despite someone whispering prompts in the background. Fair enough. Or rather it would've been fair enough except that she tried to end our five-minute call by saying, "Your item should arrive in three to five business days. Thank you for calling Sears. Is there anything else I can help you with." I'm ashamed to admit this, but I went all twenty-something francophone boy on her ass. "How can you help me with anything else when you did not help me in the first place?" was my opening line and it only got uglier.
I will again briefly pause the narrative to confirm your suspicions that I am a rude asshole. I am frequently a rude asshole.
The Wii did show up -- in three to five business days, no less -- and I picked it up and returned it without leaving the depot. I went home, reordered the exact same console for $149 and waited. During the eleven days that I waited for the second Wii to show up, guess what happened? GUESS!? Sears.ca dropped the price to $119. Did I call and demand that Sears credit me the $30 reduced price? Did I re-order a third Wii console at the new-new price?
NO. I did not.
Because my kids were panic-stricken that they were never getting a Wii.
Because my husband was tired of me raging about the cost of a Wii.
Because I am totally paranoid that my name has been added to Sears' master list of "Asshole customers who we make speak to that Francophone Kid with the Ph.D in cultural-anthropology who has a huge/rude chip on his shoulder and $175,000 of student loans."
And because the Wii arrived yesterday. Finally.